Our Products
Discover a range of comprehensive and customizable cross-border products designed to suit your unique financial needs and aspirations.

20+

Countries Supported

$2B+

Processed Annually

99.9%

Uptime Guarantee

Our Solutions

Join thousands of businesses that trust Mandioca to power their international growth. Start your journey today and experience the future of cross-border finance.
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FAQs

Answers to questions you might have about Mandioca.

What services does Mandioca provide?
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Mandioca offers trade financing and technology-driven solutions to facilitate cryptocurrency-to-USD conversion, specifically for international transactions. As a Money Services Business (MSB) registered with FinCEN, we assist businesses by providing secure financial services that enable smoother global transactions.

How does Mandioca’s cryptocurrency-to-USD process work?
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Clients send cryptocurrency (such as USDT) to Mandioca’s secure wallet. We send the equivalent USD amount, minus any applicable transaction fees, to the client’s designated bank account. This structured process ensures efficiency, security, and transparency in each transaction. Clients are informed of any fees and exchange rates upfront.

Can Mandioca facilitate international transactions?
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Yes, Mandioca is registered with the Financial Crimes Enforcement Network (FinCEN) and adheres to the Bank Secrecy Act (BSA). Regulatory compliance is fundamental to our operations, ensuring we meet all U.S. federal requirements. Mandioca remains vigilant in monitoring regulatory updates.

Can Mandioca facilitate international transactions?
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Yes, Mandioca is designed to support secure, efficient international transactions, allowing clients to confidently and easily manage cross-border financial operations.

How does Mandioca protect the security of my transactions?
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To safeguard transactions, Mandioca employs advanced transaction monitoring systems, secure data storage, and KYC verification processes. Our internal controls are designed to prevent unauthorized activity and ensure compliance with all regulatory standards.

Does Mandioca provide any extra protections for elderly clients?
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Yes, under our Elder Protection Policy, clients aged 55 and above receive additional monitoring to safeguard against financial exploitation. This ensures extra vigilance and security for our more vulnerable customers.

Is it possible to request a refund if there’s an error?
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Once processed, cryptocurrency transactions are generally irreversible. To avoid errors, we recommend that clients carefully verify all transaction details before completing transfers.

How long does Mandioca retain transaction records?
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In compliance with regulatory standards, Mandioca retains transaction records securely for a minimum of five years, which supports regulatory audits and ensures a thorough record-keeping process.

How does Mandioca ensure compliance with AML regulations?
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Mandioca’s AML compliance program is comprehensive, incorporating the core pillars of Anti-Money Laundering (AML) laws. This includes identity verification through KYC, transaction monitoring, employee training, and regular independent audits. Our policies are designed to prevent the misuse of our services.

Why does Mandioca require identity verification (KYC)?
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As part of our AML program, we require Know Your Customer (KYC) verification to identify each client accurately before any transaction. This process helps maintain the integrity of financial transactions, protect against fraud, and fulfill our regulatory obligations to prevent unlawful financial activities.

What happens to my information? Is it secure?
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Mandioca collects information solely for regulatory compliance and verification. We protect your data with secure storage practices and share it only with regulatory bodies as legally required, ensuring confidentiality and respect for customer privacy.

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